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SSE

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What is your customer experience with SSE?

SSE Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • SSE has 1.6 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.

  • 13% of users would likely recommend SSE to a friend or colleague.

  • Rating Distribution
  • Pros: Good supplier for energy, Hopefully they will sort this quickly, In this instance - safety - excellent.
    Cons: Lack of communication, All cons, Do not do what they say their going to do and never send me bills.

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Media from reviews

SSE - Password reset
SSE - Password reset - Image 2SSE GREEN ENERGY INVESTMENTSSE - My gas won't work and I put £20 on the gasSSE - My gas won't work and I put £20 on the gas - Image 2SSE - Gas is not workingSSE - Gas is not working - Image 2
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phone service electricity customer meter home number issue customer service update
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kampala, Kampala District

Password reset

SSE - Password reset
SSE - Password reset - Image 2
Contains 1 confidential file for company representatives

I lost my phone number and it was not registered in my name so am here requesting to resend for me the password verify my account via+256786****98

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User's recommendation: Change my account with another number

Emmanuel G Wfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Madang, Madang Province

SSE GREEN ENERGY INVESTMENT

SSE GREEN ENERGY INVESTMENT

I am writing concerning the above-mentioned subject. My question is whether SSE plc has an investment opportunity for the people of Papua New Guinea.

We were asked to purchase/rent machines, prices ranging from K100 to K900. If we invest K100, we make K3/day, and K300 is K10 per day and K900 is K31 per day. Is this real or a scam from people acting as SSE plc?

Please verify quickly before people actually lose a lot of money. Thank you.

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Anonymous
map-marker Highley, Shropshire

After nearly 3 hours on the telephone I was given a case number and was told I would be contacted within a few days. Nearly 7 days passed and I’ve heard nothing back from SSE business.

SSE have taken £5,501 from my bank account today. This is a mistake and zine recalled the money back via my account.

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Anonymous
map-marker Umwa Village, Gilbert Islands

Enquiring to know about SSE if what is happening here my country is not a scam.

Please inform me if this guy in Papua New Guinea is your client or you have a branch or subsidy here in my country.I will verify the truth first. NHHa

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phil l Kat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Avoid at all costs!

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Avoid at all costs! Youll either tear your hair out or have a cardio, or most likely both! So upset with myself that I renewed the contract with them:(

View full review
Loss:
$4600
Pros:
  • No pros
Cons:
  • All cons

Preferred solution: Apology

User's recommendation: Avoid at all costs!

Anne H Srd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Compensation

Hi i was informed that i should apply for i think its wayleave payment in August 2024. Since previous we have completed a lot ofvwork on house which is now valued atc£360 k .

I have been going round in circles on this. Please help

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Pros:
  • Hopefully they will sort this quickly
Cons:
  • None at mo

Preferred solution: Compensation

Resolved
Jerin Jmi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eastleigh, Hampshire

Resolved: Electrician has advised me ot meter connection requires you to visit and correct please

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Updated by user Apr 06, 2024

Company fixed the issue and I have been provided with apology. I contacted the office to ask for a electric pme connectionThe logged me on their system and and3 week later I have had an engineer contact me with an appointment to visit my property to check if this is possible.I consider that to be reasonable service.

Original review Mar 23, 2024

Update. I contacted a person at Merlin who logged my request on their system assured me that they would email me when an operative is in the area to do a site survey and possibly provide a pme connection

I intend to ring weekly to receive a verbal update

Make Sure you are speaking to correct person/department when telephoning

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User's recommendation: Make sure you speaking to correct person/ department between 0800 - ****

Ivana B Pwo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My gas won't work and I put £20 on the gas

SSE - My gas won't work and I put £20 on the gas
SSE - My gas won't work and I put £20 on the gas - Image 2

Ive just moved into my property I put £20on the gas and its says Im still in debt and that debt aint mine , please help me with this issue as I got a 2year old here and 3 year old, here and its cold , and Ive just put 20 pound on and it isnt working isnt coming on

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Loss:
$14

Preferred solution: The 63 pound isn’t my debt it’s the previous tenants debt and I just put 20pound on I just want my gas working help me pls

Resolved
Lech G Bus

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brockworth, Gloucestershire

Resolved: Not signal

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Updated by user Mar 02, 2024

Company fixed the issue and I have been provided with apology. Every thing with my problem of landline phone is going very well thank you for the help all best regards lech

Original review Feb 01, 2024

From 3 weeks I dont have signal landline phone I think its phone broken and I buy brand new and still not signal can you help please for thank you lech

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Ian L Nzl

Overhead cable and tree

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Overhead platform and 2 operatives arrived to remove offending branches almost quicker than I put the phone down! Brilliant.

Pleasant guys, and job quickly accomplished. Excellent service.For

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Pros:
  • In this instance - safety - excellent
  • This was a safety call-out

Preferred solution: N/A

User's recommendation: For offending tree branches and power line conflicts - absolutely excellent!

shane S Ffu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No electricity and I am vulnerable person

I've been away had someone stay at my home phone national eltricty they came said need new meter they took big fuse out said contact them when it's done

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Preferred solution: A new meter

Lashayla Guo

I am trying to send an email to the service help...

I am trying to send an email to the service help desk, the email was given to me by sse but it doesn't work. I have sme.servicehelpdesk@***.com

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Anonymous
map-marker Sheffield, England

On and off service

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My internet turns on and then a few days later it would turn off please need this sorting out thanks

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Anonymous
map-marker Winchester, Hampshire

About my bils

I am to bring to your attention that I am much concerned that our electricity bills is much higher than expected given our usage.

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Joseph B Abk

Didn’t know what they was doing and couldn’t put me through

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Couldnt put me through, customer service was of no help and didnt seem to know what to do to resolve

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Garrison Rzp
map-marker Henley On Thames, Oxfordshire

SSE Still have not returned my call ssss re the cable work needed on my land!!!! I’m going to be honest with walkers on the public footpath under the low cable and say keep low!!!! Don’t climb on GATE

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33k cables too low! Over my land!!!

Have been promised action but still nothing! Horse box going under a metre clearance! Public footpath under!

Children climbing on fence!!! Call back please Sarah Allen postcode GU51 5SS Amerthyst fields

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